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Freephone
0800 374 626
International
+44 (0) 20 7022 2209
Get our latest dento-legal guidance on the go, plus access your proof of membership and membership card.
As a DDU member, you can tell us about a complaint, claim or other dento-legal issue by using our online 'Report a case' form.
When you fill in this form, we'll give you a case ID and send you an email so you can attach any documents we might need to address your case.
Please provide as much information as possible, but don't include any data that might identify the patient.
Patients should only be referred to by their initials, date of birth and gender. You should also not include any details of relatives, spouses or partners, as these could identify the patient.
We'll refer your enquiry to a dento-legal adviser and will aim to respond as soon as possible.
For urgent enquiries, please call our advice line on freephone 0800 374 626 to speak directly to a dento-legal adviser.
Our dento-legal team are available between 8am and 6pm Monday to Friday. We also provide an on-call service for dento-legal emergencies or urgent queries 24 hours a day, 365 days a year.
We understand the importance of storing your data securely. For more information about how we use your data to provide your membership benefits please see our privacy policy at theddu.com/privacy.
To change your communication preferences at any time, log in to My membership.