Guides

Dentist explaining X-ray to patient
Avoiding confusion over dental charges and exemptions

24 October 2022

Confusion about dental charges and NHS exemption is a common cause for patient complaints, but there are ways to avoid the pitfalls.

Neon sign offering perfect smile
Advertising your practice ethically

30 September 2022

Guidance and advice on advertising and promoting your services in an ethical and lawful way.

Dental instruments
Risk management in root canal treatment

20 September 2022

Recognise your technical limits when performing root canal treatment and be prepared to refer patients if necessary.

Dental professional asking a patient questions. This patient is sitting in a dentist chair.
Guide to consent to dental treatment

14 September 2022

You must seek consent before any investigation or treatment, and certain criteria must be fulfilled for consent from a patient to be valid.

Man reading letter
Dealing with the emotional impact of a claim

24 August 2022

Facing a claim for clinical negligence can cause a lot of stress and worry, so it's important to know that support is available - and where to find it.

Man looking over documents at a desk
Acting as an expert witness

24 August 2022

Expert witnesses help the court with matters that require particular expertise.

Court
Acting as a professional witness

24 August 2022

Being involved in a court case as a professional witness involves reporting the facts of your professional dealings with a patient.

Man holding mobile phone
UK GDPR: data subjects' rights

19 August 2022

GDPR makes data subjects' rights much more explicit. Here we explain your obligations.

Dentist writing a plan for patient
Giving information to patients

16 August 2022

A practice's communication with patients needs to make a positive impression - whether through its website, marketing literature or other written information.

Man at keyboard with credit card
UK GDPR: data breaches

12 August 2022

Unaddressed data breaches can result in heavy fines for those responsible, and can have a significant effect on individuals whose data is concerned.