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A member came to the DDU for advice and support when a patient became abusive towards practice staff.
When tempers boiled over after a patient disagreed with a treatment recommendation, the dentist involved asked the DDU to step in and advise.
Greta Barnes looks at recent claims involving periodontal disease, uncovering the main reasons behind them and what lessons dental professionals can learn.
A DDU member called our dento-legal helpline with a dilemma relating to one of her suppliers.
Despite being something most clinicians might take for granted, laterality-based decisions can still cause confusion - as Prof. Gerry Gormley explains.
Handling an adverse incident properly can be a daunting task, so it pays to have a plan and know what steps to take.
The DDU's Leo Briggs and Alexandra Addington, solicitor at Peninsula Business Services, discuss harassment means and how to eliminate it in the dental practice.
A DDU member called for advice when they were told to de-register a demanding patient by their practice manager.
As part of a community of practice, dental professionals are often stronger when everyone looks out for one another, says John Makin.