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Despite being something most clinicians might take for granted, laterality-based decisions can still cause confusion - as Prof. Gerry Gormley explains.
Handling an adverse incident properly can be a daunting task, so it pays to have a plan and know what steps to take.
The DDU's Leo Briggs and Alexandra Addington, solicitor at Peninsula Business Services, discuss harassment means and how to eliminate it in the dental practice.
A DDU member called for advice when they were told to de-register a demanding patient by their practice manager.
As part of a community of practice, dental professionals are often stronger when everyone looks out for one another, says John Makin.
Our dento-legal dilemmas let you learn from others and find out what help we can offer - and you can earn CPD along the way.
DDU deputy head Leo Briggs joins Vicky Kitney, lead business partner at Peninsula Business Services, to explain how to handle staff grievances.
The question of whether to reimburse an unhappy patient for treatment you've already provided can be a difficult one - and the answer isn't always straightforward.
A senior GDP describes her descent into purgatory after a fellow dental professional made a vexatious complaint to NHS England - and how she fought back with support from the DDU.