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A potential data breach led one practice owner to contact the DDU with concerns about confidentiality and obligations under the GDPR.
A detailed guide to the obligations, guidance and legislation surrounding adult and child protection in Scotland.
Everyone in the dental team has a role to play in contributing to good patient care, so it's important to know how to work together well.
Your practice should have its own policy and it's important to follow this...
Patients and other members of the dental team can be a good source of feedback on the quality of dental care and treatment provided by the practice.
If you have a concern about patient safety being compromised, going public should be your very last resort...
It's your responsibility to follow up your concerns until you get a satisfactory response...
Raising a concern at work can be a difficult area to navigate, so it's important to know how, when and why. Our quick guide answers some common questions.
Patient management skills have been under increased pressure during the last year, so here's our refresher on managing difficult patient interactions.