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Complaints and claims for clinical negligence can arise years after treatment. Without records, it may be difficult or impossible to defend them successfully.
20 February 2024
The limit for most standard dental chairs is 20 stone, and allowances might need to be made to safely treat patients whose weight exceeds this.
19 February 2024
Data protection law imposes a legal duty on those responsible for personal data to store it securely and protect it from unauthorised or unlawful processing.
26 January 2024
Dento-legal concerns can be extremely stressful for dental professionals at every level, but there are lots of places you can turn to for help if you need it.
21 November 2023
What information do you need to send the DDU if you've had a complaint made against you?
Receiving a negligence claim can be upsetting, but we can help guide and support you through the process. Here's what you need to know.
26 September 2023
If your fitness to practise is investigated by the GDC, understanding what to expect can make all the difference. Here's what you need to know.
3 May 2023
A professional witness can be compelled by a court witness summons to give evidence in court.
28 March 2023
Complaints can come directly from the patient, but sometimes a relative or other third party will contact the surgery first.
20 January 2023
Advising patients about direct-to-consumer orthodontics